SkinGevity LLC (collectively, “SkinGevity” “our,” “we,” or “us”) values and respects the
privacy of its customers and visitors. While operating our business and interacting with you, we
collect, use, and share personal information as disclosed in this privacy policy (“Privacy Policy”).
Your use of https://getskingevity.com including any sub-domains
thereof, affiliated websites, and mobile applications (the “Site”), which we own or maintain are
governed by this Privacy Policy.
This Privacy Policy provides you with detailed information about how SkinGevity and its
subsidiaries, divisions, affiliates, brands and other companies that link to this Privacy Policy
collect, use, share, and protect your information, and describes your choices and rights. This Privacy
Policy also applies to information we receive from business partners and other third parties. We
encourage you to read this Privacy Policy carefully and if you have any questions to contact us using
the methods listed below.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes
will be reflected in a revised Privacy Policy posted on the Site and we will alert you that there has
been a change by updating the “Last Updated” date displayed on the Privacy Policy. You are responsible
for periodically visiting our Site and this Privacy Policy to check for any changes.
Collecting Your Information
We may collect information about you in a variety of ways, including when you provide information
directly to us or when you visit our Site. The categories of information we collect, including in the
last 12 months, include:
Categories of Information You May Provide to Us. This is information that you choose to
provide directly to us, such as when you create an account, make a purchase, engage with our customer
service team, fill out forms, or otherwise use the Site. Categories of information you provide to us
include: (1) commercial information, such as date of purchase, items purchased, and purchase amount; (2)
customer service information, such as customer support conversations, feedback, and responses to
surveys; (3) customer records information, such as your name, email, phone number, and residential
address; (4) financial information, such as your credit card number and other payment information; and
(5) any other information you may provide to us.
Categories of Information We Collect About You. OOur servers automatically collect
information when you contact us or when you visit, use, or browse the Site. Categories of information we
collect about you include: (1) device information, such as your IP address, operating system, browser
version, language preferences, referring URLs, country, and location; (2) analytics data and inferences
about you, your purchases, and your Site usage; and (3) browsing information, such as the pages you
visit on the Site, the dates and times you visit the Site, information about how and when you use our
Site, and other technical information. If you access the Site from a mobile device, we will collect
information about the type of mobile device you use.
Your use of our Site and services is strictly your choice. If you prefer that we do not receive the
above-described information, please do not submit it to us. This means you shouldn’t participate in the
applicable activities on, or use the applicable features available through, our Site or services. By not
participating or not providing certain information, you may limit your ability to take full advantage of
our Site and services.
We may collect deidentified data or derive inferences from the categories of personal information
described in this Privacy Policy. We will not reidentify, or attempt to reidentify, any deidentified
information that we collect as described in this Privacy Policy.
Using Your Information
We use the personal information we collect only in the manner and through the means allowed by applicable
law. That means we determine whether we have a lawful basis or legitimate business purpose to use your
personal information before doing so. Generally speaking, we collect personal data from you where we
have your consent to do so, where we need the personal data to perform a contract with you, or where the
processing is in our legitimate interests and not overridden by your data protection interests or
fundamental rights and freedoms.
We collect and use information for business and commercial purposes, include the following:
Operate and Improve our Business. We use your information to provide our services
to you, to increase the efficiency of our business, and to improve our Site, products, and services.
Process Transactions and Facilitate Customer Service. We use your information to
complete purchases, to send you confirmations and administrative messages, and to perform customer
service functions.
Marketing and Advertising. We use your information to market our services to you,
to personalize the Site, and to deliver information to you that we think may be of interest to you,
such as articles, news, or information about various promotions and products.
Analytics. We use your information to help us better understand your interests and
needs, such as by engaging in analysis and research regarding use of the Site and our products and
services. We may monitor and analyze usage and trends to compile statistical information which we
may use internally or provide to third parties.
Security and Fraud Prevention. We use your information to perform security and
fraud prevention functions for the Site.
Required by Law. We use your information as required by law, for compliance
purposes, or as we deem necessary to investigate or remedy any actual or potential violation of our
policies or to protect the rights, property, and safety of SkinGevity or others as we deem
appropriate.
Sharing Your Information & Third-Party Disclosure
We may share the categories of information described above with the following categories of third
parties, for the purposes described below. We require these third parties to use your information
only for the purposes for which we share it, to protect your information in a manner consistent with
this Privacy Policy, and to comply with applicable data protection laws.
Specific Third Parties We Share Data With. We share your personal information with
the following categories of third-party organizations: (1) Payment processors (e.g., credit card networks and gateways) to handle transaction authorization and fraud prevention; (2) Email and SMS marketing platforms (e.g., email service providers and SMS delivery vendors) to send promotional communications you have opted into; (3) Advertising and retargeting networks (e.g., Meta/Facebook, Google, and similar digital ad platforms) to deliver targeted advertising and measure campaign performance; (4) Analytics providers (e.g., Google Analytics and similar web analytics services) to help us understand how visitors use our Site; (5) Order fulfillment and logistics providers to ship and track your orders; (6) Customer service platforms to manage support interactions; and (7) Tag management and tracking technology vendors (e.g., Google Tag Manager) used to deploy and manage tracking scripts on our Site. We do not share your financial account credentials (e.g., full credit card numbers) with parties other than those required to process your payment.
Service Providers and Suppliers (e.g., IT hosting, customer support, and order
fulfillment vendors). We share information with these providers so they can help us
operate, maintain, and improve the Site and deliver our products and services to you.
Payment Processing Providers (e.g., credit card processors and payment gateways).
We share your payment and order information with these providers so they can process your
transactions securely and facilitate customer service related to your orders.
Marketing Partners and Advertising Networks (e.g., social media platforms and digital
advertising networks). We share identifiers and activity data with these partners so they
can deliver advertising and marketing communications to you, measure the performance of our
campaigns, and help us reach customers with offers that may interest you.
Data Analytics Providers (e.g., web and product analytics vendors). We share
device, browsing, and usage information with these providers so they can help us understand how
visitors use the Site, and so we can improve the Site, products, and services based on that
analysis.
Our Affiliates and Subsidiaries. We share information with our affiliates and
subsidiaries for the purposes of operating our business, providing our services, and for the other
business purposes described in this Privacy Policy.
Social Networks. We share information with social media companies so that we can
engage with you on those platforms and provide you with relevant advertising and content based on
your social media activity.
Parties Involved in Business Transfers. If we reorganize or otherwise transfer
some or all of the Site or our assets to another organization (such as in the course of a merger,
dissolution, or liquidation), we may share your information with the transferee so that our
business operations and your customer relationship can continue; we will ask the transferee to
honor commitments we made in this Privacy Policy.
Law Enforcement, Regulators, and Other Parties, as Required by Law. We may share
your information as permitted or required by applicable law, in response to a subpoena or other
legal process, or as we deem necessary to investigate or remedy any actual or potential violation
of our policies, or to protect the rights, property, and safety of SkinGevity or others.
We generally do not sell information as the term “sell” is traditionally understood. However, we do share
data with third parties for marketing and advertising purposes, which may be interpreted as a “sale” or
“sharing” under certain laws. In the past 12-months, we have shared the following categories of
information to third parties for marketing and advertising purposes: (1) persistent identifiers,
such as
unique device identifiers, email addresses, account information, IP addresses, information related
to
your browser and operating system, or any information that you provided through the Site; and (2)
user
activity data, such data generated through your activities on the Site.
Do Not Sell or Share My Personal Information
Under certain privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar state privacy laws, you have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
As described in the Sharing Your Information section above, we share data (including persistent identifiers, email addresses, IP addresses, and user activity data) with advertising networks and marketing partners in a manner that may constitute a "sale" or "sharing" under applicable law, even where no money changes hands.
To opt out of the sale or sharing of your personal information, you may:
Submit a request by email. Send an email to [email protected] with the subject line "Do Not Sell or Share My Personal Information." Include your full name and the email address associated with your account so we can locate and process your request.
Use a browser opt-out signal. We honor the Global Privacy Control (GPC) browser signal where technically feasible. If your browser is configured to send a GPC signal, we will treat it as a valid opt-out request for the device and browser sending the signal.
Opt out of third-party advertising directly. You may also opt out of interest-based advertising from participating networks via the Digital Advertising Alliance at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org.
We will process your opt-out request within 15 business days. Please note that opting out does not remove advertising from your experience — it means that advertising you see will be less tailored to your interests. Opting out will not affect your ability to make purchases or use any feature of the Site. We will not discriminate against you for exercising this right.
If you later wish to opt back in to the sale or sharing of your personal information, you may contact us at [email protected] with the subject line "Opt Back In — Data Sharing."
Marketing & Data Usage Opt-In Controls
We respect your right to control how your personal information is used for marketing purposes. We will not enroll you in marketing programs or share your data for advertising purposes without a clear, affirmative opt-in where required by applicable law.
Email Marketing. We will only send you promotional email communications if you have expressly opted in to receive them — for example, by checking a consent box at checkout, signing up via a form on our Site, or otherwise affirmatively agreeing to receive marketing emails. You may opt out at any time by clicking the "Unsubscribe" link included at the bottom of every marketing email we send, or by emailing us at [email protected] with the subject line "Email Unsubscribe."
SMS / Text Message Marketing. We will only send you promotional text messages if you have provided your explicit written consent to receive them. Your consent to receive SMS marketing is never a condition of purchasing a product or service from us. To stop receiving promotional text messages at any time, reply STOP to any marketing text from us. Standard message and data rates from your mobile carrier may apply.
Targeted / Interest-Based Advertising. We share data with advertising networks to show you personalized ads based on your activity on our Site and elsewhere online. This sharing only occurs to the extent you have not exercised your right to opt out as described in the Do Not Sell or Share My Personal Information section above. You may opt out of this data sharing at any time using the methods described in that section.
Data Shared with Marketing Partners. We share certain personal information (such as email addresses and device identifiers) with marketing partners so they can help us reach you with relevant offers. This sharing occurs only for the purposes described in this Privacy Policy. We do not sell your name, phone number, or payment information to third-party marketers.
Withdrawing Consent. You may withdraw any previously granted consent for marketing communications or data sharing at any time by contacting us at [email protected]. Withdrawal of consent will not affect the lawfulness of any processing that took place prior to withdrawal.
Cookies, Web Beacons, and Tracking Technologies
The Site uses cookies, web beacons, and other tracking technologies to collect, use, and share your
information with third parties as described in this Privacy Policy. These technologies are useful for
storing your preferences and settings, enabling you to sign-in, gathering information such as browser
type and operating system, providing interest-based advertising, combating fraud, analyzing how our Site
or services perform, and fulfilling other legitimate purposes.
Cookies used on this Site may include: (1) required cookies used to perform essential Site functions,
such as storing your preferences and settings; (2) social media cookies to show you ads and content
based on your social media profiles and activities on other Sites; (3) analytics cookies to better
understand how you use the Site and to improve our Site and services; (4) advertising cookies to show
you ads that are relevant to you. If you previously provided information to us, a unique identifier in
the cookie may associate the information collected via the cookie with your information. We may share
aggregate cookie and tracking information that does not directly identify you with third parties.
Some content on the Site may be provided by third parties that use cookies in conjunction with other
tracking technologies to collect information about you when you use the Site, which enables them to
provide targeted advertising to you. We may display certain advertising offers on the Site or allow
service providers, advertisers, ad networks, or other third parties to advertise on the Site.
Additionally, we may use third-party software to serve ads on the Site, implement email marketing
campaigns, and manage other interactive marketing initiatives. This third-party software may use
cookies, web beacons, or similar tracking technology to help manage and optimize your online
experience with us.
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to
disable or reject cookies. Be aware that disabling or rejecting cookies could affect the availability
and functionality of the Site or certain portions of the Site. Please note that we may still use
information we’ve collected from cookies prior to you disabling them; however, we will not collect any
further information from the disabled cookies.
Data Security
We have implemented measures designed to secure your information from accidental loss and from
unauthorized access, use, alteration, and disclosure. The safety and security of your information also
depends on you. Where we have given you (or where you have chosen) a password for access to certain
parts of our Site, you are responsible for keeping this password confidential. We ask you not to share
your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do
our best to protect your personal information, we cannot guarantee the security of your personal
information transmitted to our Site. Any transmission of personal information is at your own risk. We
are not responsible for circumvention of any privacy settings or security measures contained on the
Site.
Policy for Children
We do not use the Site to solicit information from or market to children under the age of 18. By using
the Site, you represent that you are at least 18 years of age. We encourage parents and legal guardians
to monitor their children’s internet usage and to instruct their children never to provide personal
information through the Site or any other website without parental consent. If you believe a child has
provided personal information to us via the Site, please contact us and we will use reasonable efforts
to locate and delete the information.
Promotional Messaging
By signing up to our promotional lists, you are giving your express permission to SkinGevity and
its agents or vendors the right to contact you with targeted advertising materials by email, text
message (SMS), telephone or cellphone, including the use of automated, predictive, programmable, or
similar automatic dialers or dialing software, or any other means of communication we may utilize to
provide promotional offers. Your consent is not a condition of purchase. To the extent applicable, you
expressly acknowledge that you are solely responsible for all charges billed by your mobile service
provider.
If you no longer wish to receive promotional communications by email, please follow the unsubscribe link
located at the end of an email message. If you no longer wish to receive promotional messages by text,
reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from SkinGevity. We may share
your data, including your SMS opt-in or consent status, with third parties that help us provide our
messaging services, including but not limited to platform providers, phone companies, and any other
vendors who assist us in the delivery of text messages.
Do Not Track Signals
Do Not Track (“DNT”) is a privacy preference that users can set to have their Internet browser
automatically send a signal to our Site to request we not track browsing activity across different
sites. There is, however, currently no universal standard for sending and receiving DNT signals. As
such, we cannot promise that we respond to all DNT signals but do recognize and respond when
required by
applicable privacy laws, such as when HTTP header fields or Java objects are used.
Submitting Information from Outside the United States and Transferring Information
We control and operate the Site and our services from within the United States of America (the
“U.S.”).
Your information may be transferred to, and processed in, the U.S. or any other country in which our
we
or our vendors maintain facilities. To the extent applicable, we have taken appropriate safeguards
for
such transfers and rely on the latest version of the Standard Contractual Clauses promulgated by the
European Commission (along with the UK Addendum, where appropriate), for transfers of personal data
from
the European Economic Area (EEA), United Kingdom (UK), or Switzerland to the U.S. and for onward
transfers from the U.S. Note that the English language version of this Privacy Policy is the
controlling
version regardless of any translation you may attempt.
Links to Other Websites and Third-Party Practices
This Site may contain links to third party websites. It is our intent to provide links only to other
quality websites. However, any information collected by websites, other than our Site, is not covered
by this Privacy Policy. We are not responsible for the content or privacy and security practices and
policies of any third parties operating their own independent websites that may be linked to or from
the Site. We encourage you to read the provisions of privacy policies on other websites before
providing them with your personal information.
Your Privacy Rights
Where applicable based on privacy laws in your jurisdiction, you may have certain rights you can request
that we fulfill. These rights may include:
The Right to Know. You may request that we disclose the information that we
collected about you and identify the purposes for which the information was used, whether and to
whom it was shared, and what sources it was obtained from.
The Right to Delete. You may request that we delete information that we maintain
about you, subject to certain exceptions.
The Right to Correct. You may request that we correct information that we store
about you.
The Right to Opt-Out of Your Personal Information Being Sold or Shared. You may
request that we do not sell or share your information.
Right to Opt-Out of Targeted Advertising. You may request that we opt you out of
targeted advertising.
Right to Data Portability. You may request that we provide you with a copy of your
information on file with us.
Right to Withdraw Consent from Processing. If we have collected and processed your
information based on your consent, you may withdraw your consent at any time.
The Right to Object to Automated Decision Making. Where a decision is made that is
solely based on an automated system, you may request a manual review instead.
The Right to Restrict or Object to Processing. You have the right to object to our
basis of processing where we rely on legitimate interest. Additionally, where applicable, you may
request that we restrict the processing for only limited activity.
How to Exercise Your Privacy Rights
In order to exercise any of the rights detailed in this Privacy Policy, please contact us at
[email protected]. Exercising your rights under this Privacy Policy will not result in any
discrimination by us. We will treat you the same as any other user.
We may require additional information from you to help us verify your identity and state or country of
residence, and to process your request. The verification steps may vary depending on the sensitivity of
the information and whether you have an account with us. If we are unable to verify your identity, we
may deny your requests to know or delete. You can designate an authorized agent to submit requests on
your behalf. However, we will require written proof of the agent’s permission to do so and verify your
identity directly.
If you make a request to exercise any of the applicable data access rights and we are unable to comply
with your request, or if you disagree with or dispute our decision, you may request to appeal our
decision. To appeal any data access rights decision, please contact us by emailing us at
[email protected] with the subject line “Data Access Request Appeal.” If you are still not satisfied
with our response after you complete the appeal process with us, you may contact your state’s Attorney
General to file a complaint. You have the right to complain to a data protection authority about our
collection and use of your information. For more information, please contact your local data protection
authority.
Retention Period
We shall only store the information we collect for as long as it is necessary to complete the purposes
for which it was collected. This is determined by considering the purposes for which it was obtained in
accordance with applicable laws. Our retention period is based on: (1) the nature of our relationship
with the data subject, and (2) any legal obligations we are bound to fulfill.
Contact Us
If you have questions or comments about this Privacy Policy, please send us an email at
[email protected]. If you prefer, you may also contact us via physical mail at: PO BOX 188 Garden Grove CA 92842, USA